Contact Support

Thank you for visiting S‑VIDIA support.

Our mission is to provide long lasting support for our customers security investment.

We are committed to providing our customers with the latest product updates and upgrades.

Our Technical Assistance Staff are ready to answer your questions.

Simply call 253-328-4184 and ask for technical assistance.

Updates are not required for any system unless desired by the customer.

S-Vidia Ticket System

Already have our system and have a technical issue?

Create a ticket now for assistance!

*A Log in is required to access our ticketing system*



S‑VIDIA Video System owners and users receive free phone support. Simple as that.

+1 253-328-4184


S‑VIDIA provides complimentary online support for all system users and owners. Some of our online services are:

  • Product specific support
  • Download Product Documentation
  • Download Software and Firmware updates
  • Frequently asked questions section
  • Fill out our Email form



Support is available for all product inquiries.

General Product Inquiries | Video Security System Support | Technical questions


    S‑VIDIA @ Retail Stores

    A S‑VIDIA Authorized Retail Store is the best place to test-drive and explore S-VIDIA products, receive hands-on technical support and hardware repair directly from the manufacturer, and get personal training on our equipment.

    Tacoma, Washington